How to Choose the Best UX Agency: Top Recommendations and Key Considerations

Are you launching a new website, app, or digital product? Or perhaps you’re looking to improve customer user experiences and online shopping experiences to boost engagement and conversion rates.

Whatever the case, choosing a UX/UI agency is one of the best ways to improve user experience when interacting with your digital products. 

While you can take steps to improve the design and user experience yourself, this can be tricky. You risk burnout, which can significantly deter you from realizing your organizational goals. Besides, mistakes during this process can be costly, setting your business back on profit and revenue.

This is why we recommend choosing a reputable, experienced, and proven UX agency. In this article, we’ll cover some of the best UX agencies for your consideration. 

But before we do so, how do you choose an agency that’s a great fit for your user experience project?

How To Choose the Best UX Agency

When looking for an UX agency for your project, here’s what to consider:

• Tailor your search based on project type. Are you building complex enterprise software or a simple mobile game? Different projects require specific UX/UI specializations. Research agencies with a proven track record in your project of interest.

• An agency’s proven track record is important. But don’t just skim portfolios; do a deeper analysis of case studies. See how the agency approached challenges, the design solutions it implemented, and the measurable results achieved.

• Beyond skills, it’s crucial to feel a good rapport with the team. Are you confident they can translate your vision into a successful user experience?

• Do you value close collaboration, or are you comfortable working with a remote team? Evaluate the agency’s experience with remote project management for a smooth workflow.

• Can the agency adapt to your project’s growing and ever-changing needs? Do they offer flexible engagement models (fixed price, hourly, etc.) to suit your budget?

Top UX Agencies 

1. SiteLint

When developing a digital product such as a website, you need to be able to audit, monitor, and track its performance. This accurately determines your strengths or weaknesses, especially regarding user experience and design.

Unfortunately, traditional website auditing tools are barely effective because most rely on a one-size-fits-all approach. They barely take into account how real users experience websites. 

SiteLint is a Delaware-based solutions provider that focuses on identifying and fixing issues that affect website performance and user experience. 

They operate with the main goal of ensuring websites are functional and optimized for great user experiences for their intended audiences.

SiteLint can audit your website for various issues, including accessibility, SEO, performance, security, and privacy. 

• It accomplishes this by running a code snippet on your site whenever a user lands on a page. This means that reports are generated based on real user visits. 
• In contrast, other auditing tools rely on crawling, which means they may audit pages that have never been visited. 
• SiteLint also allows you to track user interactions with your site through User Feedback Recordings. This can help you identify usability issues and improve your site overall.

You can try SiteLints’ solution for free by visiting their website to get started. If you’re still on the fence, check out their live demo for free as well. And don’t worry—you won’t need to put your credit card details for the free trial, as SiteLint has made the whole process easy!

2. Brand Vision Marketing

One of your main focuses when looking for a UX agency should be anchored on the ability of the agency to meet your expectations and deliver results. You need an agency that’s results-oriented and understands your UX project goals.

And that’s exactly what Brand Vision does. Brand Vision is an award-winning UI/UX agency that focuses on creating imperial designs based on research and thorough testing.

This Toronto—and Chicago-based web design and branding agency enters each client contract with the primary goal of achieving results. Their mission has most certainly paid off, as more than 250 clients have given them a 5-star rating on review platforms.

So, what can Brand Vision Marketing do for you?

• Branding: This includes developing your brand identity, such as your logo, tagline, and brand voice. They can also help you create brand style guides to ensure consistency across all your marketing materials.
• Website design and development: Brand Vision can design and develop a website that is not only visually appealing but also user-friendly and helps you achieve your business goals.
• SEO (Search Engine Optimization): They can help you improve your website’s ranking in search results so that more people can find your business online.
• Marketing consultation: Brand Vision can help you develop a comprehensive marketing strategy that includes things like content marketing, social media marketing, and public relations.
• Improve your website traffic.
• Generate more leads.
• Help you with content marketing.

Visit Brand Vision’s website to request a proposal tailored to your marketing project. You can also check out their extensive and impressive portfolio and case studies here.

3. The Walk Agency

If you’re looking for a UX agency, there’s a high chance that you might also need other services. Marketing is a multifaceted discipline that works best when other areas are also covered comprehensively, including UX.

The Walk is a marketing and communications agency that aims to be a one-stop shop, handling all aspects of a company’s marketing needs, including web design and user experience.

The Walk doesn’t solely focus on UX design, but they do offer it as part of their integrated marketing services. This could be appealing to companies if you want a single agency to handle both your marketing strategy and user experience design.

But suppose you specifically want a premier UX agency that’ll deliver on your related project; here’s how The Walk can help you:

• The Walk can help you by providing custom web designs that reflect your brand identity.
• They can create user-friendly interfaces to improve user experience (UX).
• They ensure your website is responsive and works seamlessly across all devices.
• The Walk can boost your e-commerce capabilities to increase online sales.
• They enhance your site’s SEO and performance for better visibility and faster loading speeds.
• The Walk can create impactful digital experiences that resonate with users and achieve business objectives.

This Australian agency is definitely worth your while. They were established in 2015 and since then, they’ve acquired a ton of experience to know exactly how to help you with your marketing needs. 

Visit The Walk’s website here for more information about their services, or to schedule a conversation with one of their professionals.

4. Codigo Singapore

If you’re looking to improve your mobile or web app’s user experience, what better way to do it than to work with professionals who create these digital products. 

Codigo is a digital agency specializing in the creation and development of mobile and web applications. They work on custom mobile and web app development solutions. They’re based in Singapore but they’ve expanded their reach to have offices in Myanmar, Indonesia and Vietnam. 

Codigo’s massively experienced. They started back in 2010 and have since grown to provide solutions to companies in various industries, including e-commerce, transportation, CRM, and logistics, just to mention a few.

Here’s how Codigo can help you improve your user experience: 

• Is your loyalty program proving a bit too tricky to use? Codigo can help you set up your shopping points and loyalty program to one that’s fairly interactive and easy to use. 
• They can help you improve the user experience of your mobile/web app, whether it’s a navigation app, video streaming platform, ecommerce shopping app, or booking app. Codigo can help you extract the best user experience matched by a great interface design. 

They would love to help you improve your user experience and design your mobile/web app. 

But that’s not all they do. Codigo offers consultancy, web development, and CMS solutions. Visit Codigo’s official website to learn more about how this award-winning design and technology company can help you.

5. V Care Technologies

Expertise plays a massive role in the search for the best UX agency for your project. If you’re not careful, you might end up settling for an agency that ‘over-promises’ while surprisingly using outdated technology. 

However, V Care is an agency that cares about delivering quality to meet its clients’ expectations and different needs. 

V Care Technologies is a web and mobile app development company based in Surat, India. They specialize in helping small and medium-sized businesses (SMEs) with their digital products by creating custom software, websites, and mobile applications.

Vcare Technologies understands that a user’s experience with your brand is crucial. Here’s how they can help you:

• They can help you improve your website’s user experience to ensure seamless navigation and brand alignment. They can also work on your site from scratch.
• V Care can help you prioritize user experiences on your mobile apps while delivering seamless experiences. 
• Your business or customer software is important. That’s why V Care will help you optimize these digital products and enhance their user experiences for your team and customers. 

V Care has been around for a while. Their 13-year experience in this niche qualifies them as experienced. They’ve worked on over 270  projects for over 100 clients. Check out their impressive portfolio here, or get in touch with their experts to discover ways V Care can transform your mobile and app user experience. 

6. VALUE Marketing

Improving your user experience also involves analyzing your competition, and studying the market. It would be impossible to improve your user experience without this knowledge.

And that’s the gap the VALUE marketing seeks to fill in.

VALUE Marketing Agency is a marketing solutions provider that offers marketing oriented solutions including performance marketing, branding, data mining and artificial intelligence. They are based in Greece, but cater and appeal to a global audience. 

VALUE Marketing offers functional and high-performing user designs and user experiences. Here’s more on how they can help you:

• VALUE helps you understand your market as they leverage their qualified staff and technical expertise to research your audience.
• You can outsmart and get ahead of your competition by finding out what they are doing with their user experience, giving you the power to differentiate your brand and stand out. 
• VALUE is still a design company that develops some of the most compelling designs and seamless user experiences in the industry. 

And that’s just a fraction of what VALUE can do. 

Get ahead of your competition while gaining access to actionable marketing data with VALUE Marketing. Check out their impressive portfolio here or schedule a sit down with them by following this link to contact them.

7. Arch Web Design

Some agencies go beyond making a website look good, after all, a beautiful site is not the only factor that guarantees sales. Design is a major aspect of what we are covering. However, some agencies go beyond this and look to meet the unique needs of SaaS clients.

ArchCo Web Design is a top-rated web design agency that specializes in SaaS companies. As a SaaS company, ArchCo understands that your website must be visually appealing but also clear and functional to sell fast and avoid being scrolled past.

If you’re a SaaS company looking for a UX agency, here’s why Arch Web Design can be of great help to you:

• They can design for you a user-friendly website that’s easy to use and navigate. They have a ton of expertise in creative websites. They can make it more likely for visitors to find the information they’re looking for and take the desired action. 

• Arch Web Design can help you improve your conversion rates. Just because a website is attractive doesn’t automatically translate to sales. Arch Web Design understands this and uses a measured approach that’ll get you a stunning website that also converts. 

Arch Design boasts a decade of experience delivering results to its SaaS clients. Their specialized expertise makes them a worthwhile consideration for companies operating in the UX UI industry. 

Arch Web would love to work with you on your UX project. Contact them for more information on how to get your website to improve its user experience to your users. 

8. Bluestone98

Bluestone98 is an award-winning, full-service web design website development agency. They’ve been creating exceptional web designs, ecommerce platforms, and branding solutions for more than two decades now, dating back to 1998. 

Bluestone98 positions itself as a full-service web design and branding agency. They showcase a strong focus on creating exceptional design experiences, which can be a positive indicator of UX expertise.

Here’s a breakdown of Bluestone98’s solutions involving user experience: 

• Design: Their design services encompass website and app design, which likely involve aspects of UX design. A user-friendly interface is a key element of good web design, and Bluestone98 emphasizes creating a seamless digital experience. 
• Web Development: While development focuses on functionality, a skilled developer understands how code impacts the user experience. Bluestone98’s development experience could be a plus for ensuring a smooth and efficient user experience within your app or website.
• Branding: Branding goes beyond just a logo; it’s about creating a consistent and positive user experience across all touchpoints. A strong brand identity can contribute to a more positive UX.

Bluestone98 is an award-winning company founded by Jonathan Armstead. It features a strong team of dedicated designers, writers, developers, and social media experts. The company’s headquarters are in Harrogate, and support offices are in London, Edinburgh, and New York. 

Get an authentic, original user experience and web design that resonates with your audience right here with Bluestone98.

9. LeverX

If you’re looking to improve the user experience of your mobile or web app, there’s no better way to do it than to work with professionals who create these digital products.

LeverX is a global technology consulting company with extensive experience in delivering projects that enhance user experiences. 

This California-based company can be a strategic partner, especially if your project involves SAP integration. This means they specialize in integrating SAP solutions with existing IT infrastructure and developing custom applications that leverage SAP functionalities. 

They’re a digital product development company with over 20 years of experience (founded in 2003), delivering 950+ projects to a global clientele, including Fortune 500 companies.

Here’s how they can get you closer to realizing your user experience goals:

• They feature a team of over 1600 full time employees, 28 of which are professional and experienced UI/UX experts. 
• This team of designers can help you with user interaction design, information architecture, wireframing and prototyping, and web/mobile interfaces.

LeverX’s emphasis on design thinking suggests they bridge the gap between technical solutions and user-friendly interfaces, solving a common pain point for businesses seeking UX expertise.

Let them work on your next UX project and experience. Visit LeverX’s page for more information about how their solutions fit your industry-specific project. 

10. Get Catalyzed

If you’re looking for a full-service marketing agency, you’ll be hard-pressed to find one better than GetCatalyzed. 

GetCatalyzed is a specialized full-service advertising and digital marketing agency. They make it easy to get all marketing solutions under one roof so that you won’t have to deal with managing multiple agencies and people.

They are incredibly skilled and proficient in web development, SEO, search engine marketing, graphic design, and content marketing. Here’s how they can help you if you’re looking for UX agency services:

• Thanks to its proficiency in user research, GetCatalyzed can help you understand your target audience and their needs. This information is essential for creating a user-friendly website and marketing campaign.
• They can help you organize your website’s content in a way that is easy for users to find and understand.
• GetCatalyzed can help you create a website that is visually appealing and easy to use.
• They can help you test your website with real users to identify any usability issues.
• GetCatalyzed can help you improve your website’s conversion rate (CRO), which is the percentage of visitors who take a desired action, such as making a purchase or signing up for a newsletter.

Are you ready for your website to get catalyzed for optimal user experience? Visit GetCatalyzed today to find out how they can help you optimize your website’s user experience. 

11. Kablooe Design

Different organizations have different requirements. If you’re in the medical industry, you’d prefer working with an agency that fully understands the needs of an organization in your industry. That’s exactly what Kablooe Design can do for you.

Kablooe, also known as Kablooe Design, is a product research and development firm that specializes in medical devices. They help medical device companies develop innovative products through a process called ‘Design Driven Development’. 

UX design focuses on the user’s entire experience when interacting with a product or service. In the context of medical devices, this encompasses everything from how easily a doctor or nurse can learn and operate the device to the patient’s comfort level during its use.

Through their work with companies like AtriCure and Medtronic, Kablooe has developed a strong understanding of the typical workflows, challenges, and needs of medical professionals using various devices. 

This translates into UX design that anticipates user needs and workflows within the specific medical context.

While Kablooe doesn’t solely specialize in UX design for any product, their extensive experience in medical device research and development positions them exceptionally well to enhance the user experience of your medical devices.

Visit Kablooe’s website today for research, design, and user experience solutions for your medical devices. 

12. HyperSense Software

Hypersense is an ISO-certified global software development company that offers custom corporate software development and consultations.

HyperSense Software Solutions is one of the most experienced companies featured on this list, as they have experience spanning back to 2003. With over two decades of experience, HyperSense is one of the leading software development companies that’s delivered over 200 projects. 

HyperSense offers many different software development solutions, including UI/UX development. But if you’re solely looking for a UX agency, here’s why HyperSense is your go-to agency:

• They offer functionality to match website or software aesthetics to ensure your digital product is performing well while leaving a lasting impression on your customers. 
• One size does not fill all, and HyperSense is well aware of this. That’s why they offer customized solutions for digital product responsiveness applicable to mobile phones, desktops, and other platforms.  
• Your branding should consist of consistent visual elements across the board. HyperSense will help you create a solid brand with consistent visual elements that leaves a lasting impression on your customers. 

HyperSense is not all talk and hype. They boast an impressive portfolio which includes a case study which included them helping a company revamp their platform to witness over a million in organic views and over 40,000 consistent monthly engagements. 

That could be you too. Visit HyperSense today for more information on how you can improve your user satisfaction and engagement rates today. 

13. Thinslices

The idea is to get your digital product to feature a perfect blend between design and user experience. That’s why you need an agency like Thinslices who specialize in helping companies ideate, design, develop, and maintain digital products.

Thinslices is a digital product development agency founded in 2011 with a team of over 130 people. They boast over 13 years of experience working on over 200 projects with 83 clients in 2023 alone. 

If you’re looking for a UX agency for your digital product, Thinslices is one of the best agencies around for your project, and here’s how they can help you:

• They focus on user-centered design (UCD) using data and research to craft products that users love, and businesses thrive on. 
• This includes everything from in-depth user research (UX design) to build personas and map user journeys, to creating beautiful and functional interfaces (UI design).

Thinslices is a global company with support offices in Lasi, Lisbon, and Berlin, proving they are an agency who can scale your operations as your digital product grows. 

Create your product from scratch or enhance its experience with Thinslices.

14. Behave

Behavioral science studies how people think, feel, and make decisions. This knowledge is incredibly valuable in UX design because it helps us understand why users behave the way they do when interacting with digital products.

If you want to leverage this valuable information to spearhead your user experience or other marketing campaigns, you might want to check out Behave.

Just as their name suggests, Behave is a consultancy agency that offers behavioral science solutions to help organizations with various projects, including improving user experience. 

But how can they help you as a company looking for a UX agency?

They use behavioral science to inform their UX design process. This means that they take into account how people think and behave in order to create interfaces that are intuitive and easy to use.

The Behave UX is designed to enhance every aspect of customer interaction, whether websites or any other interface, ensuring a seamless user experience from landing on the site to completing a user journey as well as helping build a strong reputation and presence for brands.

Using Behave 3Cs approach – Clarity, Consistency, and Consumer Behaviour – Behave UX aims to create positive experiences, build trust, and connect with target users through a proprietary layered approach depending on the scope of work.

This includes insights from the behavioural sciences discipline, industry best practices, advanced AI technologies, autoethnography techniques, and a holistic media strategy, including SEO-proven methodology.

Visit their website to see some of their incredible work that’s led companies to achieve sustainable growth. Or contact Behave today to hear firsthand how their consultancy and research services can help you improve your product’s user experience. 

15. PXStudio

Website performance is one of the most significant factors that makes or breaks businesses these days. Nobody understands this more than PXStudio, a UX agency with extensive experience working with brands to deliver enhanced user experience and increased page loading speeds.

Poor website performance leads to poor user engagement and, ultimately, high bounce rates. That’s what PXStudio exists to solve.

PXStudio is an agency that seeks to improve your website’s performance by improving load times and user experiences. They achieve this by using the latest technologies (Strapi and Next.js) to create fast, secure websites that are easy to maintain and scale. 

Here’s what they can do for you if you’re in the market for a UX agency:

• They can increase your website’s loading speeds by up to 10 times.
• PXStudio can help you build modern websites that attract and retain your customers, whether you’re looking for a static website, PWA site, or mobile app.
• Develop e-commerce websites based on JamStack technology.
• They can perform audits and optimization for your website(s)
• PXStudio also offers consultation and training. 

What makes PXStudio a notable UX agency to consider is its team. This group of passionate web developers, designers, and marketers is forward-thinking and customer-oriented. 

But don’t take my word. Visit their website and see their many case studies accompanied by positive user reviews. You can also contact PXStudio directly to find out how they can help you with your design and user experience project. 

16. Untile

Having that visual confirmation of what a UX agency can do for you is just as important as any other deciding factor on your checklist. 

What do I mean by this? When visiting an agency’s website, you should be stunned by the design and experience that they themselves have implemented on their website. 

This is exactly the case with Untile. Untile is a planning, strategy, product design, and development studio based in Porto, Portugal. Their website is stunning and a testament to their design, user experience, competence, and capabilities. 

What can this UX agency do for you?

• Untile can provide web3 development solutions, allowing you to enjoy decentralized and blockchain-based apps.
• They can take care of your digital product’s design, meaning you can enhance the engagement, professional appeal, and user satisfaction of your mobile apps, web apps, SaaS, digital media, websites, blogs, and digital marketplaces.
• Untile can help you plan and outline the vision and roadmap for your digital products.
• They can optimize the user experience (UX) design of your website, app, or ecommerce platform, just to mention a few. 
• Untile can manage your project from concept to launch as they offer end-to-end services.

Autonomy, mastery, and purpose. These are the three principles that guide Untile’s work and engagement with its clients. Besides, they are vastly experienced as they’ve been helping companies just like yours for over 15 years now.

Visit their website to find out more about Untile or to work with them on your project.

In Conclusion, Here’s How to Choose The Best UX Agency and The Top Agencies For Your Consideration

Choosing the best UX agency is great for your digital products because it improves user satisfaction and engagement. A well-designed product leads to happier users who are more likely to stick around.

But how do you choose the best agency for your business?

We believe that you should base your search on your specific project, look at the agencies’ track record, assess their teams’ compatibility, and evaluate their experience with remote project management. 

If you’re looking to find the best UX agencies simply, here’s a quick recap of the top UX agencies you should consider:

• SiteLint is a Delaware-based website audit agency that uses real website user data to identify potential issues impacting both search engine ranking and user experience. 

• Brand Vision is a results-oriented web design and branding agency with over 250 satisfied clients. It offers services, including branding, website development, SEO, and marketing consultations, to help you improve website traffic, generate leads, and achieve your marketing goals.

• The Walk is a seasoned Australian marketing and communications agency with over 17 years of experience. They offer a wide range of marketing services, including user experience solutions, SEO, and ecommerce solutions. They serve as a one-stop shop for companies looking to grow their digital presence. 

• Codigo is a design and tech company with many offices across Southeast Asia. They specialize in creating mobile/web apps and offer premier user experience, CMS, and consultation solutions.

• V Care is an Indian-based web and mobile app design agency that has specialized in helping SMEs enhance their digital products, from software to mobile apps and websites. 

• Value Marketing is a UX agency based in Greece that specializes in performance marketing, branding, data mining, and deep marketing insights. These insights give brands a competitive edge and allow them to stand out. 

• Arch Web Design is a SaaS web design and performance specialist that focuses on making websites that are not only attractive and aesthetically pleasing but also functional, converting visitors into sales. 

• Bluestone98, established in 1998 by Jonathan Armstead, excels in creating award-winning, user-centric web designs, innovative ecommerce platforms, and impressive branding solutions.

• LeverX leverages its 20+ years of experience to deliver exceptional user experiences and seamless SAP integrations for your digital products. 

• GetCatalyzed is a full-service marketing agency that offers a wide range of marketing services, including user experience solutions, to ensure that you don’t have to worry about managing multiple agencies and people during your project. 

• Kablooe is a product research and development firm that specializes in medical devices.

• HyperSense is an ISO-certified global software development company with over two decades of experience creating custom software solutions, including web and mobile app development, that focus on high quality and user satisfaction.

• Thinslices is a globally recognized digital product development agency with over a decade of experience. They offer user-centered design, development, and maintenance services to bring your product vision to life.

• Behave is a London-based consultancy agency offering research services and behavioral science solutions to help companies meet different goals, including improving user experiences for consumers and employees. 

• PXStudio is a UX agency that specializes in creating fast, secure, and scalable websites thanks to their team of experts who are well versed with multiple technologies, especially Jamstack. They can help you improve your digital products’ loading speeds, bounce rates, and user engagement.

• Untile is a Portugal-based design agency that focuses on bringing professionalism, enhanced user experience, and design to its clients’ digital products. They achieve this through various services, including web3 development, product strategy, and UX optimization.

Cover Photo by Fabian Wiktor: https://www.pexels.com/photo/person-writing-on-white-paper-3471423/